Effective date: July 5, 2026
Information you provide
Dallas Tub Fix may receive information when you call, text, email, use the website contact form or send photos. This may include your name, phone number, email address, city, property or access details, repair description, appointment information and photographs of the damaged fixture.
Information collected automatically
The website may collect basic technical information such as IP address, browser type, device type, pages visited, referring page and interaction information. The website uses Google Analytics to understand site traffic and actions such as phone, text and form-button use. Web-hosting systems may also keep security and server logs.
Chat and third-party services
The website may use an outside chat service and other service providers that help operate the website, measure traffic or deliver messages. Information entered into a third-party tool may be processed under that provider’s own privacy practices. Do not send sensitive financial, medical or identity information through website chat, text messages or the estimate form.
How information is used
- Respond to estimate requests and customer questions
- Review photos and determine whether a repair may be practical
- Schedule and perform requested repair work
- Communicate about appointments, aftercare and warranty questions
- Operate, secure and improve the website and advertising
- Prevent spam, fraud and misuse
How information may be shared
Information may be shared with service providers that support website hosting, analytics, communications or business operations, or when disclosure is required by law. Dallas Tub Fix does not sell or rent customer personal information.
Photos
Photos sent for an estimate are used to review the repair request and communicate with the customer. Customer photos will not be intentionally published as marketing or project examples without permission. Before-and-after photos approved for marketing should not include private addresses, customer names or other unnecessary identifying information.
Cookies and analytics
Google Analytics and related technologies may use cookies or similar tools to measure visits and interactions. Browser settings may allow you to limit or delete cookies. Blocking analytics or cookies should not prevent you from calling or texting Dallas Tub Fix.
Retention and security
Information may be retained as reasonably needed for estimates, customer service, appointments, invoices, warranty records, legal obligations and business records. Reasonable safeguards are used, but no website, email, text message or online transmission can be guaranteed completely secure.
Your choices
You may contact Dallas Tub Fix to ask about correcting or deleting personal information that is no longer reasonably needed, subject to legal, warranty, accounting and business-record requirements. You may also choose to call instead of using the website form or chat.
Children’s privacy
This website is intended for adults seeking repair services and is not directed to children under 13.
Policy changes
This policy may be updated when website tools or business practices change. The effective date at the top of the page shows the current version.
Contact
Questions about this policy can be directed to Dallas Tub Fix at (469) 592-0018 or info@dallastubfix.com.